Great Minds Consulting tech support services provide you with a technology expert remotely or in your office when you need them. We specialize in desktop and server assistance, mobile users, and user training.
For business systems based on Microsoft Windows or for environments utilizing a combination of Mac and Windows based servers and workstations, Great Minds Consulting has the experience to architect, configure, and maintain an IT solution that is aligned with your business needs and objectives. Some of our consulting services include:
Windows Networking
- Network setup and administration
- Microsoft Windows Server installation and maintenance
- Terminal Server “Remote Desktop Services”
- PC & Macintosh cross-platform integration
- Network backup & data protection
- Secure wireless networking
- Firewall and VPN configuration
- Network print sharing
- Network file sharing
- Network relocation services
Hardware
- Upgrades of older hardware
- Hardware support for all notebooks and desktops
- Peripheral troubleshooting of scanners, printers, cameras, BlackBerry, iPhone and Android devices
Software
- Microsoft Windows Server installation/migration
- Microsoft Windows Workgroup to Active Directory migration
- Server and desktop operating system upgrades
- PC-to-Mac and PC-to-PC conversions
- Microsoft Exchange email server installation/migration
- Email troubleshooting
- Internet connection troubleshooting
- Software support, installation, and troubleshooting for all Microsoft Windows software
- Software auditing and licensing compliance
- BlackBerry Enterprise Server installation/migration
Including support for
- Microsoft Office Suites including Outlook
- QuickBooks
- Quicken
- Datafaction
- Document Imaging Applications
- Laserfiche
- CCH ProSystem Applications
- CFS Applications
- Adobe Products
- Inter-Office Chat
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